Papercups
Companies with privacy and security concerns about piping customer conversations through Intercom or Zendesk run Papercups - open-source live customer chat. The stack is a deliberate strength: an Elixir/Phoenix API over PostgreSQL, with real-time messaging powered by Phoenix Channels and Presence - the same BEAM foundation trusted by Discord and PagerDuty for fault-tolerant, low-latency messaging. Customers see a customizable chat widget that embeds in any site as an HTML snippet, a React component, or even inside React Native apps, with configurable colors, greetings, and away messages. Your team sees a dashboard for managing conversations - close, assign, and prioritize - with Markdown and emoji in replies. The killer workflow is the reply-channel integration: connect Slack or Mattermost and every customer conversation becomes a synced thread your team answers without leaving the tool they already live in, with two-way message syncing handled by webhooks. Email and SMS channels extend intake beyond the widget, an analytics dashboard tracks communication patterns, and the Storytime feature adds real-time screen sharing to watch users navigate while you help them. A documented API supports fully custom chat UIs in Svelte, Flutter, or Vue. MIT-licensed and GDPR-conscious - customer data stays in your PostgreSQL.
Typebot New
Say goodbye to boring, soul-sucking forms and hello to Typebot, your new best friend in the world of data collection! Imagine a chatbot so charming and efficient, it could convince a cat to take a bath. With Typebot, you can visually build advanced chatbots using powerful blocks, and then sprinkle them like fairy dust across your web or mobile apps. Watch in awe as your customer satisfaction and retention skyrocket, and your conversion rates triple faster than you can say 'goodbye forms, hello fun!' Drag and drop your way to chatbot nirvana, and if you're feeling fancy, throw in some custom code. Typebot's real-time data collection ensures you won't miss a single nugget of valuable info, while hidden fields, team collaboration, and custom domains make it the Swiss Army knife of chatbots. Loved by teams and creators worldwide, Typebot is here to make your data collection dreams come true—one delightful chat at a time!
Typebot
A fair-source chatbot and conversational-form builder: Typebot assembles conversations in a visual graph editor. In a visual graph editor you chain blocks from four categories: bubbles display text, images, video, audio, and embeds; inputs collect data through text fields, email, phone, buttons, picture choices, date pickers, file uploads, and Stripe payments; logic blocks handle conditional branching, variables, URL redirects, A/B testing, and custom JavaScript; integration blocks call webhooks, OpenAI, Google Sheets, Google Analytics, Meta Pixel, Zapier, Make, and Chatwoot. Build once, deploy anywhere: custom domains, WhatsApp, or embedded in any site as a container, popup, or chat bubble through a fast native JS library with no iframe and no external dependencies - plus an HTTP API for executing bots programmatically from any language. Theming covers fonts, colors, roundness, and shadows with custom CSS and reusable templates, and results arrive in real time with drop-off and completion analytics plus CSV export. Two Next.js apps (builder and viewer) self-host via Docker under the Functional Source License, which converts to Apache 2.0 after two years.